Two skill sets. One goal: making your project succeed.
C&M Agency is Manon and Christopher. Not an open-plan office of thirty people in a stock photo: two people you know by name, who answer when you call.
Why we started C&M Agency
We have both seen how large agencies work. A client explains their need to a salesperson, who passes it to a project manager, who rephrases it for a studio, who hands it to a technical team. Four intermediaries later, the delivered site no longer resembles what was asked for, and nobody is at fault.
We built the opposite. Manon understands your business and carries your project from end to end. Christopher builds the solution and talks to you directly whenever the subject is technical. Between the two, no extra layer, no subcontracting, no broken telephone.
It is a deliberate choice: we take on fewer projects, but we genuinely follow them through. If your project does not fit that format, we will tell you before signing rather than after.
Four principles, held even when they cost us.
Closeness
You have our direct lines. No ticket, no queue, no bot asking you to rephrase your request.
Transparency
A line-by-line quote, not an opaque package. If a feature is expensive, we tell you why and what it will bring you.
Technical honesty
If an existing tool does the job for a tenth of the price, we say so, even when it costs us the sale.
Independence
Code, accounts, domain name, hosting: all in your name. You could walk away with your project tomorrow morning.
Who does what, in practical terms.
You will never have to guess who to ask.
Manon
Sales & client relations
Manon is your first contact and your point of reference. She understands your business, turns your needs into a scope that can be priced, prepares the quote, plans the schedule and keeps you informed. She is the one who tells you when something slips, before you have to ask.
Christopher
Development & engineering
Christopher builds what you signed off. Architecture, web and mobile development, integrations, performance, security, launch and maintenance. When a technical question comes up, you talk to him directly: no middleman to mistranslate it.
How information flows
Manon and Christopher work on the same project, continuously. You never have to explain your needs to two different people, and you never have to carry messages between us.
What we commit to.
- A reply to your enquiry within one working day
- A detailed, line-by-line quote before any commitment
- No change of scope billed without your written approval
- Source code and every access delivered in your name
- Regular progress updates, at a frequency agreed up front
Describe it, Manon replies.
Within one working day. Then a free, detailed, line-by-line quote, with no commitment.